Happy New Year! It’s a new year with new opportunities to generate more leads, close more sales, and grow your book of business. Last year, on a number of occasions, I spoke about how marketing has shifted focus to the customer experience. I’ve previously discussed how to strategically optimize your insurance agent marketing plan to revolve around this concept; everything from content to branding. To get your new year started off right I’ll touch on an often overlooked aspect of marketing; insurance agency website design.