Terms of Service
Last modified and effective May 1, 2022
Welcome to ENROLLEASE, INC. where you can streamline your employee benefits administration (the “Services”). ENROLLEASE, INC. (“us” “our” “we” or “EASE”) provides its Services to you subject to the following conditions (“User Agreement”). If you visit www.ease.com (the “Site”) you accept this User Agreement and agree to be bound to its terms. Please read this User Agreement carefully. By using this Site, you allow your customers (as a broker), employer and/or their agents (as an employee), including their insurance brokers, to access your information for benefit management purposes.
MODIFICATIONS. EASE may in its sole discretion at any time and without prior notice, (a) revise this User Agreement; (b) modify the Site and/or the Service; and (c) discontinue the Site and/or the Service. EASE will post a notice on the Site or inform you by email any time this User Agreement has been materially changed. All other non-material changes will simply be incorporated herein without notice to you. You agree that by continuing to use or access the Site, you shall abide by the most recently revised User Agreement. It is your responsibility to review this User Agreement periodically, and if at any time, you find this User Agreement unacceptable, you agree to cease all use of the Service and the Site. YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS USER AGREEMENT.
PRIVACY. EASE respects your privacy. A complete statement of EASE’s current Privacy Policy can be found by clicking here. The Privacy Policy is expressly incorporated into this Agreement by this reference.
ELECTRONIC COMMUNICATIONS. You consent to the electronic disclosure of all Employee Benefits notices, including Summary Plan Descriptions and plan amendments. You also confirm that you have the ability, necessary equipment and software to access EASE, to view the documents and print copies. By using the Site, you are providing authorization to receive Employee Benefit notices electronically, and agreeing to be notified of employee benefit notices via the email address you have on file with your employer or the email address you have added to the Site. You are entitled to withdraw your consent to electronic disclosure at any time by notifying your employer. You are entitled to receive a paper copy of all Employee Benefit notices, including Summary Plan Descriptions, COBRA notifications, enrollment information, and plan amendments at no charge upon request to your employer.
ELECTRONIC SIGNATURES. The system provides the ease of signing documents electronically. You will be prompted to electronically sign after you have reviewed your plan selections and entered your information. You represent that the answers to the questions and statements made while completing the documents, applications, or forms are true and complete. If your answers are incorrect, incomplete, or untrue, the insurance carrier may have the right to reduce or deny benefits or rescind coverage.
DISCREPANCIES. If you participate in EaseConnect, EaseConnect+ or a Broker Enabled offering, you consent to allow EASE in its discretion to resolve discrepancies, if any, between the information entered into the Site and “Carrier Information” which is information from an insurance provider including health plan/policy number, ID number, plan summaries, census and demographic data, and other data received from a Carrier that has been integrated with the Site.
PASSWORD SECURITY. If you use this Site, you are responsible for maintaining the confidentiality of your password and access to your computer and mobile devices, and you agree to accept all responsibility for all activities that occur under your account or password. You agree to immediately notify EASE at [email protected] of any unauthorized use of your password or account or any other breach of security.
COMMUNICATION. We may from time to time send you information regarding our website, special partnerships, products, or services that may be of interest to you. If you no longer wish to receive these emails, you can submit a request to Support via [email protected].
HARDWARE AND SOFTWARE COMPATIBILITY. You are solely responsible for (a) providing, maintaining, and ensuring compatibility with this Site; (b) all hardware, software, electrical, and other physical requirements for your use of this site, including but not limited to, telecommunications and internet access connections, web browsers, or other equipment; and (c) programs, and services required to access and use this Site.
INSURANCE COVERAGE. You understand and acknowledge that EASE is merely the enrollment medium and is not your insurance broker or insurance carrier and makes no representations or warranties of any kind regarding your coverage or lack thereof. We suggest that you carefully review all communications and information from your insurance broker, employer and any company to which you are applying regarding the effective date, policy terms, scope of coverage, benefits and the like.
USER CONDUCT. If you are the broker, unless otherwise specified, usage is limited to accounts where the user is the broker of record. You are prohibited from sharing subscriptions. If you are the employee, you should not share your username and password. You agree not to upload, download, display, perform, transmit, or otherwise distribute any content that (a) is libelous, defamatory, obscene, pornographic, abusive, or threatening; (b) advocates or encourages conduct that could constitute a criminal offense, gives rise to civil liability, or otherwise violates any applicable local, state, or national law or regulation; or (c) advertises or otherwise solicits funds or is a solicitation for goods or services. EASE reserves the right to terminate your receipt, transmission, or other distribution of any such material using the service, and if applicable, to delete any such material from its servers. EASE intends to cooperate fully with any law enforcement officials or agencies in the investigation of any violation of this User Agreement or of any applicable laws.
PROHIBITED USE. EASE imposes certain restrictions on your permissible use of the site and the service. You are prohibited from violating or attempting to violate any security features of the site or service, including, without limitation, (a) accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access; (b) attempting to probe, scan, or test the vulnerability of the service, the site, or any associated system or network, or to breach security or authentication measures without proper authorization; (c) interfering or attempting to interfere with service to any user, host, or network, including without limitation, by means of submitting a virus to the site or service, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing;” (d) using the site or service to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services; (e) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the service, or (f) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by EASE in providing the site or service. Any violation of system or network security may subject you to civil and/or criminal liability.
PAID ENROLLEASE SERVICE. EASE offers its software services for a fee to brokers and some employers. Fees are posted and available for viewing in your account (if applicable) and EASE reserves the right to change the fee upon thirty (30) days advanced notice to its paying customers, with such change to be effective on renewal.
TERMINATION AND CANCELLATION. EASE reserves the right to refuse service, terminate accounts, remove or edit content, or cancel the Service in its sole discretion. You agree that any termination of your access to this Site may occur without prior notice, and you acknowledge and agree that EASE or the third party system administrator of this Site may immediately deactivate or delete your account and password and all related information and files or block any further access to such files. Further, you agree that EASE shall not be liable to you or any third party for any termination of your access to this Site. You may terminate this User Agreement at any time by submitting a request to Support via [email protected] and by discontinuing use of the Site and the Services. If you are a paying customer and cancel, you are required to give a 60 day notice of cancellation and can cancel after the initial one-year term. EASE does not offer refunds.
AFFILIATED SITES. EASE has no control over, and no liability for any third party website or materials even if linked with the Site and EASE makes no guarantees about the accuracy, content, or quality of the information provided by such third-party sites. EASE assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those sites. Similarly, from time to time in connection with your use of the site, you may have access to content items (including but not limited to websites) that are owned by third parties. You acknowledge and agree that EASE makes no guarantees about, and assumes no responsibility for the accuracy, content, or quality of this third party content, and that, unless expressly provided otherwise, this User Agreement shall govern your use of any and all third party content.
INDEMNITY. You agree to indemnify, defend, and hold harmless EASE, its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Site, or reliance on the Services, or your violation of this User Agreement, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. EASE will notify you promptly of any such claim, loss, liability, or demand. You agree to cooperate fully with EASE in the defense of any claim, loss, liability, or demand that is the subject of this provision. This Indemnity survives any termination of this User Agreement.
INTELLECTUAL PROPERTY. You understand and acknowledge that EASE owns or is otherwise authorized to use all intellectual property rights with respect to the Services and the Site, including copyrights, patents, trademarks, service marks, trade names, domain names, trade dress, trade secrets, inventions, ideas, processes, formulas, source code and object code, data, and similar rights. You agree not to remove, obscure, or alter any proprietary rights notices (including copyright and trademark notices) which may be affixed to or contained within the Services or the Site and you agree that in using the Services or the Site, you will not use any trademark, service mark, trade name, logo or other intellectual property right in a way that is considered to be infringing of ENROLLEASE’s or its licensors’ intellectual property rights.
NO WARRANTIES. EASE HEREBY DISCLAIMS ALL WARRANTIES. EASE IS MAKING THE SITE AVAILABLE “AS IS” WITHOUT WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, THE SITE OR THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EASE EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE, INCLUDING, BUT, NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. EASE DOES NOT WARRANT THAT THE SITE OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
LIMITED LIABILITY. Your use of the Services is entirely at your own risk. The Services are provided “AS IS” and on as “AS AVAILABLE” basis. EASE’S LIABILITY TO YOU IS LIMITED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR ANY OTHER MATERIALS OR SERVICES PROVIDED TO YOU BY EASE. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action.
GOVERNING LAW. This User Agreement shall be construed in accordance with and governed by the laws of the State of California and applicable federal laws. You hereby irrevocably consent to the exclusive jurisdiction of the state or federal courts in San Francisco, California, in all disputes arising out of or related to the use of the Site or the Services.
SEVERABILITY; WAIVER. If for whatever reason, a court of competent jurisdiction finds any term or condition in this User Agreement to be unenforceable, all other terms and conditions will remain unaffected and in full force and effect. No waiver of any breach of any provision of this User Agreement shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.
