Why should my business work with Ease?
Ease is the #1 rated benefits administration and HR software for SMBs, serving more than 2,000 agencies and over 75,000 businesses that manage benefits and HR for their 2.5 million+ employees. Our clients choose us because we offer:
Who pays for Ease?
Insurance brokers pay for subscriptions to Ease. There are three tiers to choose from: Pro, Agency, and Enterprise. For more information about pricing, take a look at our pricing page.
Employers interested in Ease should contact their insurance broker. If you need to find a broker, contact us at [email protected] and we will connect you with one that offers Ease for free.
Is there an extra cost for customer support?
There’s no extra cost for our customer support — it’s all included in the subscription. Once you’re with Ease, you’ll have access to our training modules (known as Ease Academy), Help Center, and dedicated support phone line.
Is there training for Ease brokers?
Broker onboarding consists of one 30-minute kickoff call and three 60-minute virtual Zoom training sessions where a dedicated onboarding manager guides agency users through Ease. All onboarding sessions are recorded, so brokers can refer back to initial training at any time.
Brokers and company administrators (employers) also have access to Ease Academy; a growing pool of self-service training modules that include video and voice instructions, screenshots, guides, and assessments broken down by topic. The Ease Help Center is another resource available to Ease users.
Is there training for Company Administrators?
To supplement the training brokers provide to their clients, self-service training resources specific to the Company Administrator role can be found in the Ease Academy and the Ease Help Center.
Browse Ease Academy to access training modules broken down by topic. Then, visit the Ease Help Center to read support articles or view the recorded Employer Training Video Series.
Employers and Company Administrators are also invited to register for an Employer Overview Webinar presented weekly on Tuesdays at 10 a.m. PST. The webinar demonstrates the employee onboarding and enrollment experience and reviews Company Administrator capabilities within Ease.
Is there an extra cost for HR tools?
There are extra costs for certain HR tools. The price varies depending on the tool, but they are usually charged on a per employee per month (PEPM) basis:
Do you offer materials for brokers to promote Ease to employers?
Yes, Ease provides marketing tools and resources to bring agencies and employers online. For no additional cost, your subscription includes:
What carriers do you work with?
Ease partners with the top insurance carriers in the country. Visit our Marketplace page for our growing list of carriers, GAs, TPAs, and more.
If you are working with a carrier we don’t currently have a partnership with, we have over 6,000 digitally mapped forms. If you need a carrier form that’s not in our system, we’ll map it for you.
Are carrier connections available for all group sizes?
Ease’s carrier connections are available for businesses of all sizes. Contact [email protected] for more information.
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