A small company with 52 employees based in Fremont, CA switched from ADP Totalsource to Ease. With guidance from their broker, the company realized that Ease had everything they needed in a benefits administration system, at a more affordable price. That, paired with the fact that their broker would work with them to set up and implement the system, made the decision a no-brainer.
When she joined the organization, Nola, an HR assistant, learned Ease from a colleague. “Learning the system didn’t take long for me, and it was quite self-explanatory.” The rest of the staff had a similar experience.
When they initially made the switch, the broker completed all of the setup, including importing all of the employees. After the system was implemented, Nola estimates it took each employee about an hour to learn the system. The company didn’t even have to train their employees on Ease, and the most that they have had to do is remind employees to finish the enrollment process.
Nola uses the Enrollment Progress feature inside Ease on a regular basis. “The fact that I can see whether employees have correctly completed their insurance forms right away reduces 50% of the time I spend on open enrollment. I know exactly what they’re missing, and can immediately communicate those facts to them.”
The broker assists in this area too. They use Ease’s Enrollment Progress Dashboard to notify Nola where employees are in the enrollment process.
Nola summed up her experience with discovering online enrollment with Ease in one sentence: “It is convenient, accessible, and easy to learn. It makes my job easier and helps me manage difficult tasks during busy times like open enrollment.”