As soon as Kandice joined her organization as Director of Operations, she discovered that the company was managing the entire benefits process by hand, including enrollments, changes, and terminations. She knew that going paperless was necessary to increase efficiency and create a simple and convenient enrollment process.
The first step? Finding a new health insurance broker that not only offered competitive rates but provided an online enrollment solution as well. “To be honest, there wasn’t a lot of organization for HR and benefits when I joined the company. It was all paper, and the broker we were working with at the time had no technology solution to offer us.”
A new broker answered Kandice’s question with a yes, and three months later, Kandice successfully implemented Ease.