Managing HR for a small business is often a role owned by someone in the company that has many other responsibilities. That’s the case for Michelle Martinez at Safeway Electric. Safeway Electric is a one-stop shop for electrical and solar energy requests in Southern California. Their technicians are always on the go, serving residential and commercial electrical needs around the clock.
Michelle has a diverse workload ahead of her each day, and managing benefits and HR for almost 100 employees is at the top of her list. I talked to Michelle about adopting Ease and how the system has impacted her and her employees? workflows.
Three years ago, Michelle’s broker introduced her to Ease. She knew that online enrollment was something she wanted to implement somehow, but wasn’t sure where to start. When her broker brought Ease to the table, she was fully onboard.
Once they made the switch to Ease, Michelle saved about 48 hours of her time that she would typically spend answering questions and fixing errors during open enrollment.
Michelle noticed a huge improvement in the way she was able to onboard new employees, too. Employees saved about two hours during onboarding and were able to start getting to work faster.
Now, employees receive an email from Ease with directions and plenty of information to guide them through their onboarding requirements. Michelle estimates that as a result, only 1 in 10 employees may have a question because the process is so straightforward.
Michelle recalls how simple it was to train employees on how to use Ease.
Employees at Safeway Electric are always on the go they work at numerous locations, and much time is spent traveling to and from they are rarely in the office or sitting at a desk. Because of the mobile nature of their work, employees love that they can access their benefits information using their mobile phones and tablets.
Michelle has many favorite features that she uses regularly when managing benefits and HR for employees on the go. Her top 3 favorite features are:
Michelle loves showing off Ease to new hires because they love it instantly. The autonomy and accessibility of the system allow employees on the go a fast and easy onboarding and enrollment experience. Not only do employees love their experience, but Michelle’s workflows are easier and more efficient for it, too.
I followed up with Michelle after Ease launched an updated interface and feature enhancements to see how she handled the transition.