G2, the world’s largest software marketplace and review platform, has announced the 2021 winners of its annual Best Software Awards. Ease received two top distinctions on this year’s list, placing in both the top 20 for the Best HR Products list, as well as the list for Highest Satisfaction Products across all of G2’s software products.
According to a 2018 Gallup study, only 34% of the American workforce feels engaged at work. Now, a new study from the University of Missouri has found that companies that attend to employee fulfillment can improve not only morale and prevent turnover, but also enhance customer satisfaction, including repurchase intentions. The relation between employee engagement and customer satisfaction is strong in any industry, but this connection is especially important in the insurance industry. Your clients rely heavily on you to help them through oftentimes overwhelming or emotionally-charged experiences. Hence, as the owner of an independent insurance agency, it’s essential for you to make sure your employees stay engaged to build and maintain successful customer relationships. In this week’s Broker Tool Belt, we share why insurance agency employee engagement is key to drive growth, and how you can stay competitive in an industry with low switching costs.
Your agency’s value isn’t based solely on open enrollment. To the contrary, much of the value you bring is in the quality of service offered throughout the year. For this reason, understanding your clients’ biggest challenges and working with them to find a solution is key to retaining and growing your book of business. Are your groups turning to you for ACA compliance answers? Due to COVID-19, a large number of businesses are in a completely different situation than they were at the same time last year. Most have shifted employees to remote work, or have been making staffing changes such as furloughs or hiring freezes. Moreover, a large part of the workforce has also been let go. Consequently, compliance has become one of the biggest HR-related challenges for 2021. In this week’s Broker Tool Belt we focus on how an ACA compliance solution for brokers will enable them to ring in the New Year with a commitment to improving the level of service to their clients and become their trusted advisor.
San Francisco, CA, Dec. 15, 2020 — Ease, a leading HR and benefits software solution for small businesses, insurance brokers, and insurance carriers, has connected with Humana to provide brokers and small business owners with better access to employee benefits.
Embroker, the leading digital insurance brokerage in the United States, announces The 2020 Embroker 200 Top Startups. Ease, the country’s leading benefits and HR administration software for small businesses, powered by insurance brokers, placed 47th out of the list of 200.
What does the future hold for the insurance industry? With 2020 almost behind us, the world is looking ahead to new beginnings. According to Accenture’s Technology Vision for Insurance 2020 report, 81% of insurers acknowledge that technology has become an unavoidable part of the human experience. Yet, most agencies continue to hold onto the pen and paper business model. The role of a group health insurance broker is to evaluate coverage needs and negotiate the best terms and conditions. Imagine a world where technology immediately puts these answers at your fingertips to identify the risks clients face and match them to the best policy. In this week’s Broker Tool Belt, we focus on AI for insurance brokers, how to combine the power of human and machine, and how to gain an advantage over competitors that will last for years to come.
San Francisco, CA, Nov. 18, 2020 — Ease, a leading HR and benefits software solution for small businesses, insurance brokers, and insurance carriers, has partnered with Assurity, to provide brokers and business owners with better access to employee benefits.
In this era of digital ubiquity, businesses expect personalized relationships with insurance agents. Both prospects and customers require brokers to deliver a more meaningful benefits experience. Yet, many agencies are lacking in the adoption of holistic digital marketing strategies. As an insurance agency grows, the number of marketing tasks also grows. Moreover, how can you allocate efforts to marketing during the open enrollment season? Fortunately, technology has brought us marketing automation—in other words, software to automatically deliver personalized marketing messages. In this week’s Broker Tool Belt, we highlight marketing automation advantages for brokers and how this technology provides the speed, insight, and outreach required to succeed in an increasingly digital world.
San Francisco, CA (10/21/2020): Ease, a leading HR and benefits software solution for small businesses, insurance brokers, and insurance carriers, has partnered with AgencyBloc, the #1 Agency Recommended Management System for life and health insurance agencies. The two companies specialize in providing industry-specific software to deliver a positive user experience and are excited to bring this high-demand integration to the life and health insurance industry.